Our Services

Planning a Disney or Universal vacation can be overwhelming, but I’m here to help! I create easy, magical trips tailored to your family. Whether it’s your first or tenth visit, I take care of the details so you can enjoy unforgettable memories.

  • Personalized Planning: Customized itineraries for your family.

  • Resort & Ticket Booking: Expert help to find the best options for your budget.

  • Lightning Lane & Virtual Queue Help: Tips to reduce wait times and increase fun.

  • Dining Reservations: Support for getting great dining experiences.

  • Disney Cruise Line & Adventures by Disney: Easy planning for vacations on land and sea.

  • Ongoing Support: Assistance before and during your trip for a smooth experience.

Let’s turn your dream vacation into reality—reach out today!

Walt Disney World

Experience the magic of four theme parks, world-class resorts, and unforgettable dining at the most magical place on Earth! From park strategies to dining reservations, I’ll handle the details so you can enjoy every moment.

Disney Cruise Line

Set sail on a magical voyage filled with Disney entertainment, character meet-and-greets, and stunning destinations. With exclusive onboard perks and top-tier service, Disney Cruise Line is perfect for families, couples, and Disney fans alike.

Disneyland

Step into the magic where it all began! With two incredible parks, classic attractions, and easy access to the magic, Disneyland is the perfect destination for a fun-filled getaway.

Aulani, A Disney Resort & Spa

Escape to paradise in Hawaii! Aulani offers a perfect blend of Disney magic and Hawaiian culture with breathtaking beaches, immersive experiences, and relaxation for the whole family.

Adventures by Disney

Go beyond the parks and explore the world with Disney’s expertly guided tours. From Europe to Asia and everywhere in between, Adventures by Disney offers hassle-free, immersive travel experiences filled with magic.

Universal Destinations

Step into the movies with thrilling attractions, incredible resorts, and epic experiences like The Wizarding World of Harry Potter. Wheter you’re a thrill-seeker or a movie buff, Universal delivers unforgettable adventures.

FAQs

General Planning Questions

1. Why should I book with you instead of planning on my own?
Planning a Disney or Universal vacation can be overwhelming with so many options to consider. When you book with me, I take the stress out of planning by providing expert advice, personalized recommendations, and seamless booking services—all at no extra cost to you! I stay up to date on the latest park news, strategies, and promotions, so you don’t have to.

2. Do you charge any planning fees?
No! My services are completely free to you. I’m paid by the travel suppliers, meaning you get all the benefits of my expertise at no additional cost.

3. What destinations do you specialize in?
I specialize in Disney destinations (Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, and Aulani) and Universal Orlando. If you’re looking for a stress-free, magical getaway, I can help!

Disney & Universal Specific Questions

4. When is the best time to visit Disney World or Universal?
The best time depends on your family’s preferences! If you want lower crowds, visiting in late January, early May, September, or early November is a great option. If you’re looking for special events, you may want to visit during Mickey’s Not-So-Scary Halloween Party, EPCOT’s festivals, or the holiday season. I’ll help you find the best time based on your needs!

5. Can you help with Lightning Lane and Virtual Queues?
Yes! I provide guidance on how Lightning Lane and Virtual Queues work, which attractions are worth prioritizing, and strategies for making the most of your park day. If you’re feeling overwhelmed by the process, don’t worry—I’ll walk you through everything!

6. Do you book dining reservations for clients?
Absolutely! I assist with dining recommendations and, when possible, help book your dining reservations when your booking window opens. Popular restaurants fill up quickly, so I’ll provide tips and backup options as well.

7. What are the best resorts for families with young kids?
Finding the right resort can make all the difference in your trip! When you work with me, I’ll help you choose the best resort based on your family’s preferences, budget, and must-have amenities. Whether you want convenient transportation, immersive theming, or extra perks, I’ll guide you to the perfect fit!

Booking & Payment Questions

8. How far in advance should I book my trip?
For the best availability and pricing, I recommend booking:

  • Walt Disney World & Disneyland: At least 6–12 months in advance, especially for popular travel times.

  • Disney Cruise Line: As early as possible, as prices tend to increase over time.

  • Universal Orlando: At least 4–6 months ahead for the best hotel and ticket availability.

Even if you’re planning last-minute, I can still help!

9. What payment options are available?
Most vacation packages require a deposit at the time of booking, with the final payment due closer to your travel date. Disney and Universal vacations typically allow you to make payments over time. I’ll provide all the details when we book your trip.

Other Common Questions

11. Can you help with special occasions like birthdays or anniversaries?
Yes! Whether you’re celebrating a birthday, honeymoon, anniversary, or first visit, I can suggest ways to make your trip extra special, such as character dining, in-room celebrations, and special experiences like VIP tours.

12. Do you assist with stroller or scooter rentals?
Absolutely! I can recommend and help coordinate trusted third-party rental companies that deliver strollers and mobility scooters directly to your resort, making your trip more convenient.

13. What happens if I need to cancel or reschedule my trip?
Cancellation policies vary depending on the destination and travel supplier. I’ll guide you through the terms before booking, and if you need to make changes, I’ll assist in finding the best options for rescheduling or canceling.

14. How can I contact you if I have questions after booking?
I’m here for you every step of the way! You can reach me via:

📧 Email: Michelle.Matiya@AcademyTravel.com
📱 Phone: 407.752.9516

Have more questions? Feel free to reach out anytime—I’m happy to help!

Contact us

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